Florian Vollmer is a Lecturer in the School of Industrial Design at Georgia Institute of Technology and the Service Design Lead at Autodesk. His practice and teaching focus on Service Design, Design Management, Corporate Identity, User-Centered Design, and Design Thinking. 

Vollmer is dedicated to creating meaningful, positive user experiences and spearheading the adoption of service design methods for better B2B co-creation and innovation. Prior to his design leadership roles at Autodesk and NCR, Vollmer played a key role in building, pivoting, and ultimately selling InReality, a customer experience technology firm, where he worked for a decade. 

Originally from Essen, Germany, Vollmer holds a Master of Industrial Design from Georgia Tech and completed undergraduate studies at the Köln International School of Design, the Kunsthochschule Berlin Weißensee, and the University of Central England - Birmingham Institute of Art and Design (BIAD). His professional work spans a variety of projects, including Service Design Tools & Methods, Corporate Identity Systems, Interactive Experiences, and Commercial Interior Environments design. Vollmer is a frequent speaker on design topics and draws inspiration from his travels. His expertise extends to UX, Experience Design, Branding, and Design Leadership, reflecting his commitment to leveraging design as a powerful business driver.